Rehabilitation Services are provided by Canada Life Disability Intervention Services and offer comprehensive medical and vocational rehabilitation to address an employee’s barriers to employability. The mission is to reduce employer Benefit costs by helping and empowering employees to avoid or mitigate potential disability claims and, for employees currently disabled, to offer services and/or training to enable a return to gainful employment in a timely manner. The approach is collaborative, interdisciplinary and holistic.
Canada Life’s Rehabilitation Service professionals are committed to:
- Working collaboratively with the employee, employer and Union
Providing exceptional customer service
- Ensuring transparency while respecting privacy through open and effective communications
- Supporting the employer in the delivery of the Early Intervention Program and Enhanced Disability Management Program which have been negotiated through collective bargaining.
Rehabilitation Services examines all vocational and medical barriers to employability when developing a Rehabilitation Plan. Medical factors include the employee’s current medical status as well as the impact of secondary diagnoses; vocational factors include transferable skills, employment history and education. Managing barriers to employability should begin early, ideally before or soon after an absence has begun.
Steps taken to manage barriers include:
- Rehabilitation case management and service coordination
- Early access to medical services
- Psychological support and counselling
- Diagnostic testing, assessment and treatment plans
- Work conditioning and functional testing
- Return to employment planning, training and job search assistance