Benefit questions & support
- 604.726.2087
- benefitsteam@hbt.ca
Claims Administration
Claim questions & support
- 604.736.2087
- ClaimsAdmin@hbt.ca
Claims Review Committee (CRC)
- 604.736.2087
- ClaimsAdmin@hbt.ca
Overpayments
Mia deMercado - Senior Claims Administrator
- 604.678.8217
- mia.demercado@hbt.ca
Early Retirement Incentive Benefit (ERIB)
- 604.678.8923
- ERIB@hbt.ca
Cindy Pappin
Director; Client & Stakeholder Relations
- 604.678.2335
- cindy.pappin@hbt.ca
Christine Fenske
Director; Benefit & Claims Administration
- 604.678.8287
- christine.fenske@hbt.ca
Brenda Sawatsky
Accountant/Payroll Coordinator
- 604.678.8644
- brenda.sawatzky@hbt.ca
Elaine Pinto
Purchasing, Accounts Payable
- 604.678.8644
- Elaine.Pinto@hbt.ca
Invoice/ Access Issues
Job Applications
Pacific Blue Cross
Pacific Blue Cross
www.pac.bluecross.ca
General: 604.419.2000
Extended Health claims: 604.419.2600
Dental claims: 604.419.2300
Canada Life
Canada Life
www.canadalife.com
Vancouver: 604.646.1200 or 1.888.292.4111
Langley: 604.455.2700 or 1.877.262.0749
Vancouver DMSO
vancouver.dmso@canadalife.com
#1500-1055 Dunsmuir St. Vancouver, BC V7X 1K8 Phone: 604.646.1200 Fax: 1.844.816.1038 Toll Free: 1.888.292.4111
Langley DMSO
langley.dmso@canadalife.com
500-19933- 88th Ave
Langley, BC V2Y 4K5
Fax: 1.844.569.3131
General
HBTinfo@hbt.ca
604.736.2087
1.888.736.2087 (toll-free)
Suite 350, 2889 E. 12th Avenue,
Vancouver, BC V5M 4T5